Privacy Policy
Effective Date: January 1, 2026
At PeakMotion Hiking, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our hiking tours or services
- Subscribe to our newsletter or marketing communications
- Fill out contact forms on our website
- Communicate with us via email, phone, or social media
- Participate in surveys, contests, or promotional activities
This information may include your name, email address, phone number, postal address, date of birth, and payment information.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
- Device identifiers and cookies
2. How We Use Your Information
We use the collected information for various purposes, including:
- Service Delivery: To process bookings, provide hiking tours, and deliver the services you request
- Communication: To respond to your inquiries, send confirmations, and provide customer support
- Marketing: To send newsletters, promotional materials, and updates about our services (with your consent)
- Improvement: To analyze website usage, improve our services, and enhance user experience
- Safety and Security: To ensure the safety of our participants and protect against fraud or unauthorized activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences and understand user behavior.
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features and functionality of our website.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., payment processors, email service providers)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of company assets
- Protection of Rights: To protect the rights, property, or safety of PeakMotion Hiking, our users, or the public
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain legal exceptions
- Objection: Object to the processing of your personal information for specific purposes
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly.
8. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By using our services, you consent to the transfer of your information to Canada and other countries where we operate.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PeakMotion Hiking
88 Summit Way, Banff, AB T1L 1C3, Canada
Email: [email protected]
Phone: +1 587-807-3319